To ensure that every client enjoys a relaxing and unhurried experience, I kindly ask that you arrive 5–10 minutes before your scheduled appointment time. This allows you to settle in and make the most of your session.
🔹 If you arrive late:
- Your session will still finish at the scheduled time to avoid impacting the next client.
- If you are more than 15 minutes late, we may need to shorten your treatment or reschedule, depending on time available.
🔹 Missed or very late arrivals:
- Arrivals later than 20 minutes will usually need to be rescheduled, and a missed appointment fee may apply (see cancellation policy).
I understand that unexpected delays happen, and I will always do my best to accommodate you within the session time available. Thank you for helping me keep the clinic running smoothly and respecting the time of all clients.